Important Information
Hotel Melbourne Policies
To help make your stay at Seasons Heritage Melbourne in Melbourne as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in the hotel rooms and is free of charge.
- Parking
Private parking is possible on site (reservation is needed) and costs AUD 20 per day.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. People no matter the age stay for AUD 55 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Seasons Heritage Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note, all payments made by a credit card will incur a 1.3% nonrefundable credit card surcharge. Please note, housekeeping services will not be provided during guests stay, towels can be replaced upon request. Please note, the restaurant is closed until further notice.